30 days Refund too troublesome

06 Jan 18

Canada (CA)

30 days Refund too troublesome

Customer support tried to retain me as a customer while it was a no questions asked return policy. I am a Gujarati and I like my rotis to be extremely thin. Is it too hard to understand? I gifted it to one of my friends finally.

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Rotimatic Replied

January 9, 2018

Hi Raj, Sorry for this experience. We do try to understand what went wrong as your feedback is important to us and we don't want you to give up on your Rotimatic. Happy to get on a call to discuss this further. Sent you an email to take this forward and hoping to hear from you.

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