Great product but average after sales service

Rohan Adhiya
14 Mar 18

Singapore (SG)

Great product but average after sales service

I love the product and would definitely recommend it to anyone without any doubt. Have been using the product for last 1 year everyday! The machine works great but during the first set up, I faced some issues (as we were not using the correct settings). However when we contacted the support team from the App they took more than 24 hours to get back and it took about 3 days to detect and resolve the issue. However the support people that I spoke to were very patient and friendly so it wasnt too bad. So would say the support is average but the product is undoubtly great!

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