Frequently Asked Questions

Rotimatic.com is the only authorized retail channel for Rotimatic. We are not associated with any third party distributors.

If you were contacted by a third party claiming to be a Zimplistic representative offering you Rotimatic for sale, please contact us immediately as these are fraudulent claims and we take your safety very seriously.

About Rotimatic

  • What is Rotimatic?

    Rotimatic is a kitchen robot which makes rotis & wraps at the touch of a button. Rotimatic allows one to choose thickness and roast levels of the rotis and also control the oil content in each roti. Rotimatic is an IoT enabled device that allows remote operation, troubleshooting and software upgrades.
  • How much is Rotimatic?

    Rotimatic is priced at USD 999 excluding local taxes and logistics.
  • What is the dimensions and weight of Rotimatic?

    Rotimatic is a compact robot designed to fit elegantly in a modern kitchen. It weighs about 20 kgs and measures 40cm x 40cm x 32 cm.
  • Are the materials used in Rotimatic safe?

    To ensure the safety of each roti your machine makes, all plastic materials in contact with food are safe and FDA compliant.
  • What are the rotis made by Rotimatic like?

    We would like you to hear directly from our users who are living with Rotimatic. Check them at our reviews page (see tab above).
  • Will it be able to handle commercial quantities?

    While it has the ability to make rotis in minutes, Rotimatic is primarily intended for home-use.

How to get Rotimatic

  • How and when can I get one? Is it available in my country?

    Rotimatic is available for order only via rotimatic.com. To get updated when we start taking orders in your country, we urge you to register you interest here.
  • Can I order extra ingredient containers?

    Apart from the 3 ingredient containers included with your machine, any additional accessories will be available for purchase in the future
  • I saw Rotimatic advertised by a 3rd party. Is it real?

    Rotimatic is the exclusive registered trademark of Zimplistic Pte. Ltd. Rotimatic.com is the only authorized retail channel for Rotimatic. We are not associated with any third party distributors.

    If you were contacted by a third party claiming to be a Zimplistic representative offering you Rotimatic for sale, please contact us immediately as these are fraudulent claims and we take your safety very seriously. You can write to us at moreinfo@zimplistic.com

  • I am interested in distributing Rotimatic, how can we work together?

    We are not seeking distributors at the moment. But please fill out the distribution form on our contact us page and we'll connect with you if we start taking partnerships.

Using Rotimatic

  • How does Rotimatic work?

    Rotimatic makes rotis by creating individual dough balls using its patented adaptive technology, presses the dough into a flat roti and then roasts each roti until puffed deliciously.
  • How easy is it to use Rotimatic?

    Rotimatic has been designed to be intuitive for the everyday user, just as easy to use as your average tech gadget
  • What is the voltage and power rating for Rotimatic?

    The US model specification: 110V

    The Singapore model specification: 220V

    Power consumption: 1.6kW – 1.8kW

  • How many rotis can Rotimatic make with one full flour container?

    Rotimatic can hold ingredients for up to 15 rotis
  • Can I make flavoured rotis?

    Currently you can just make regular rotis, we do not recommend adding any flavors dry or wet to the flour as that might affect the dispensing of the flour. However, flavoured rotis and other kind of flatbreads are definitely on our development timeline and in the near future you will be able to make them using your Rotimatic with software upgrades.
  • Can Rotimatic make other types of flatbread?

    Currently Rotimatic can only make rotis however, in the near future the technology will be extended to make other kinds of flatbreads.
  • How do I clean Rotimatic?

    All removable parts are dishwasher-safe. Rotimatic also features a cleaning mode so you can clean your Rotimatic using moist cloth.
  • How should I store Rotimatic?

    Rotimatic should be stored in a cool, dry place at least 4 inches from the walls or cabinets, ensuring no flammable items close to the roti dispensing door.

About Ingredients

  • Do I have to mix the oil in with the flour?

    Since there is a separate container for oil in Rotimatic no mixing is required.
  • What types of flour are best?

    We recommend using whole wheat flour to make the best rotis with your Rotimatic.
  • Do I have to use any particular type or brand of oil?

    We recommend using vegetable cooking oil without sugar contents.
  • I am allergic to gluten, do you have gluten free recipes?

    While at the moment Rotimatic only supports wheat flour, as we innovate the machine's technology we will add other flour capabilities that can be updated with firmware available to customers any time.

Warranty & Support

  • Does Rotimatic come with a warranty?

    Each Rotimatic comes with a 1-year limited warranty valid in the country where your machine was purchased to support you in case of breakage related to regular use.
  • If my machine breaks after the warranty period, what happens?

    If your machine needs servicing after our 1-year warranty, we will guide you to the nearest service option possible.

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