Enjoy More Peace Of Mind!

Rotimatic Care+ extends your 1-year base warranty for
up to 2 more years after standard warranty expires.

Enjoy More Peace Of Mind!
Check Your Service & Support Coverage
Review your Rotimatic warranty status and eligibility to purchase
and extend your coverage.
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How To Find Your Rotimatic Machine Number
Look at the sticker behind your Rotimatic, you will find the machine number just below the barcode. The machine number looks like ‘ZMXXXXXXXXXXX’
Machine Number
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Which Rotimatic do you want to check?
Rotimatics registered to
Check Warranty
Your Rotimatic Service & Support Coverage
Your Rotimatic machine number
xxxxx
Inactive
Rotimatic Warranty Coverage
Starts on 22-07-2020
Expires on 22-08-2021
extendable
Rotimatic Care+ Extended Coverage
Extends your coverage up to 2-years beyond current expiry date
We are still here for you! If you have a software issue, rest assured that you are eligible for troubleshooting throughout the lifetime of your machine via our support channels. For hardware issues, you are eligible for repair or replacement at no additional cost upon approval.
You are not eligible to purchase extended warranty. You already have the maximum coverage on your machine
We are still here for you! If you have a software issue, rest assured that you are eligible for troubleshooting throughout the lifetime of your machine via our support channels. For hardware issues, repair or replacement is available at additional cost.
Buy Rotimatic Care+ Coverage & Extend Your Warranty
1 Year
International Warranty
199
2 Years
International Warranty
299
1 Year
International Warranty
199
2 Years
International Warranty
299
Your extended warranty will start from the expiry date of your current warranty
Note: Warranty comes with a premium price since you are buying after 6 months of the warranty start date.

More About Rotimatic Care+ Coverage

Every Rotimatic comes with 1-year of complete hardware and software coverage. With RotimaticCare+ you can extend your warranty coverage for up to 2 more years so you can continue enjoying your Rotimatic worry-free.
Hardware coverage with Service at your Doorstep
  • Covers repairs and replacements for all hardware defects.
  • Product with hardware issue will either be repaired or replaced.
  • Free pickup and delivery at your doorstep.
  • User installable parts are not covered under warranty : Storage containers (flour, water and oil), kneading parts, cleaning kit, kicker, front door and power cord.
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Software support with Remote Troubleshooting
  • Swift troubleshooting of software issues via Cloud by experts, almost instantly, in the comfort of your home.
  • 24 X 7 access to our technical experts via app chat.
  • Request a video call with our technical experts via the App.
  • Speak to our support agents with a callback appointment.
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International Coverage so you move worry-free
  • International coverage with full support in countries we serve.
  • One-time exchange of original product with a refurbished product in the event of reallocation to a country we serve, to comply with different voltage requirements (if under warranty).
  • In case of an exchange due to reallocation, a shipping & handling fee of USD 299 will apply. (Refer to Terms of Sale)
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Repair and Replacement process at your door step

Step 1
Contact us via chat or email us at support@zimplistic.com
Step 2
Our experts will contact you to diagnose the issue. Software issues can be fixed remotely. In case of hardware issue, we will let you know how to return your machine for repair or replacement.
Step 3
Just print the label, pack Rotimatic in the original box, and contact the logistics provider to arrange for pick up.
Step 4
Once your Rotimatic is picked up, we will ship a replacement unit that will be delivered within 4 - 10 days.
FAQs
How long is the Rotimatic warranty?

Every Rotimatic comes with 1-year base warranty. You can extend your base warranty coverage with RotimaticCare+ for another 1-year and continue enjoying your Rotimatic worry-free.

When can I purchase Rotimatic extended warranty?

You may choose to purchase an extended warranty within six (6) month’s from the date of delivery of the Product, which shall be subject to our Extended Warranty Terms and Conditions.

Who is using it right now?

Thousands of proud owners make a million rotis with Rotimatic everyday! Health-conscious homes, fussy kids, time-starved couples, foodies, techies, roti-lovers, progressive families and many more. From time to health to convenience to wonder, everyone loves Rotimatic for a different reason. Take a look here

How much is it?

The retail base price of Rotimatic is USD 1299, or it’s equivalent in your local currency excluding any applicable taxes which may/may not be a part of the price quoted. Shipping and delivery charges are exclusive and may vary depending upon your country location. Scroll to the top of this page for detailed pricing, discounts, and offers. You can also check EMI and express delivery options

Can I pay in installments?

Yes

How and when can I get

Rotimatic is available for purchase only on the official Rotimatic website. Currently, we do not encourage you to buy Rotimatic from other e-commerce websites.

What’s the return policy?

Rotimatic comes with a 30-day money back guarantee. So after you receive your Rotimatic, if you are unhappy with your Rotimatic experience, you can return it within 30 days and we’ll refund the full retail price