Frequently Asked Questions

Rotimatic is the world’s first, fully automatic roti/chapati maker designed for home use. It automates the entire roti-making process—from mixing and kneading the dough to roasting and puffing up your rotis. With its patented technology, Rotimatic thinks like a human, delivering fresh, soft, round, and perfectly-puffed rotis just like homemade ones.

Rotimatic’s intelligent technology combines advanced sensors, motors, and AI to perform every step of making a roti. You simply add your choice of flour and water, and the machine automatically measures, mixes, kneads, flattens, and cooks your rotis—all in one device. You get delicious rotis in just a few minutes at the touch of a button!

With over 100,000 homes in 58 countries, Rotimatic has made over 200 million rotis, offering customers a faster, smarter, and more consistent way to enjoy freshly-made rotis every day. People love the convenience, quality, and consistency that Rotimatic brings to their kitchens.

The process is completely automated! Simply add flour, water, and oil to the respective containers, select your preferences through the easy-to-use interface, and let Rotimatic take care of everything. The Vision AI and advanced Kneading Intelligence ensure that the machine measures ingredients accurately, kneads the dough to perfection, and produces consistent, soft and thin rotis every time.

You won’t be able to tell the difference. It shouldn’t come as a surprise that we, at Rotimatic, take our rotis very seriously. We take pride in what our technology can accomplish. Every roti that comes out of Rotimatic meets all the five criteria of perfect handmade rotis, which are:

1. Every roti is puffed to perfection.

2. Every roti is thoroughly cooked.

3. Every roti is perfectly round.

4. Every roti is soft and layered.

5. The rotis are ideal for lunch boxes as they remain soft and fresh for a good few hours.

Rotimatic is always improving!

Rotimatic isn’t just a roti maker—it’s an AI-powered specialist. It constantly learns from your feedback and from other Rotimatics worldwide, ensuring that it keeps getting better at creating the perfect roti.

Rotimatic Next is the next-generation, state-of-the-art automatic roti maker, designed to simplify your kitchen experience. Using cutting-edge Vision AI and enhanced Kneading Intelligence, it automatically measures, mixes, kneads, flattens, and cooks your rotis to perfection, delivering fresh, homemade flatbreads in just 90 seconds.

Rotimatic Next uses advanced AI and IoT technology to make your cooking effortless. Simply add your preferred flour (including multi-flour options like millet or gluten-free), and the device will automatically prepare the perfect roti, puri, or pizza dough. Just press a button, and the magic happens!

Watch the demo here: https://rotimatic.com/products/rotimatic-next#HowItWork

Rotimatic Next is designed to neatly fit in mid to large-sized modern kitchens without hogging up too much countertop space. Rotimatic's exact dimensions in inches are 28cm (width) x 46.5cm (depth) x 37 cm (height) (which is about the size of a medium-sized microwave). It weighs about 19 kgs.

Rotimatic NEXT can make a variety of both primary and secondary recipes:

Primary Recipes (Gluten-Free Roti options):

Bajra Roti (Pearl Millet)

Jowar Roti (Sorghum)

Ragi Roti (Finger Millet)

Amaranth Roti

Secondary Recipes:

Pizza bases

Puri

Paratha

Samosa

Wrap

Tacos

Nachos

Bhakarwadi

Ponuts (a type of dessert, likely similar to donuts)

Gujiya (sweet dumplings)

While Aashirvaad and Pilsbury/Sujata are the recommended flour brands, you can also use other brands. The adaptive learning technology adjusts the water and flour proportions accordingly.

There is an Auto Detect feature in Rotimatic Next that will adjust the flour and water ratio.

Yes, to ensure the safety of every roti made by Rotimatic, all materials in contact with food are FDA-compliant and food-safe.

No, the Rotimatic NEXT features whisper-quiet operation. Built-in noise reduction technology ensures that you barely hear a sound while using it, despite the complex system of motors, sensors, and other moving parts working in perfect tandem inside the machine.

This whisper-quiet functionality is one of the design improvements in the Rotimatic NEXT, making it a more pleasant addition to your kitchen environment compared to many other kitchen appliances that tend to be noisy during operation.

Rotimatic NEXT takes roti-making to new heights with several upgrades that enhance both the quality and convenience of the entire process. Here’s how it stands out compared to Rotimatic Plus:

1. Thinner and Softer Rotis for a delightful eating experience.

2. AI-Powered Kneading System that adjusts the flour-to-water ratio perfectly for any brand of wheat flour.

3. Quieter Operation

4. More Compact Design to save valuable kitchen space.

5. Consistent Roti Quality Every Time

6. More Power Efficient, Saving you energy with each use

Rotimatic NEXT brings a host of exciting upgrades that make it smarter, more efficient, and easier to use. Here’s a rundown of the key improvements:

1. No More Water and Oil Tubes – Goodbye to Pipe Cleaning!

2. Smoother and Quieter Kneading

3. AI-Powered Kneading System can work with any Flour Brand

4. Easy Cleaning with a Rear Door for Back Pans

5. Support New Recipes: Gluten-Free and Classic Soft Roti

6. Enhanced Dough Positioning with Built-in Camera

7. Kicker Catcher: For Smooth Dough Transfer

Both Rotimatic NEXT and the Rotimatic Plus are designed to deliver soft, puffed, and perfectly cooked rotis. However, there are key differences in their roti-making capabilities:

1. Roti Thickness:

Rotimatic NEXT: The rotis made by Rotimatic NEXT are thinner, with a thickness of around 1.6 mm. This thinner roti is more pliable and softer, making it ideal for various uses like wraps or enjoying with curries.

Rotimatic: The original Rotimatic makes rotis that are about 1.8 mm thick. While still soft, these rotis are slightly thicker and have a more substantial feel compared to the Rotimatic NEXT.

2. Consistency & Shape: Both models ensure that each roti is perfectly round and consistently puffed. The dough is kneaded and flattened to precision, and the cooking process guarantees even cooking both inside and out. However, Rotimatic NEXT takes things a step further by fine-tuning these elements for even more consistent and visually flawless rotis.

3. Softness and Pliability: Rotimatic NEXT rotis are softer and more pliable due to the thinner dough and improved cooking settings. This makes them more flexible for different meals, especially when you need the rotis to fold easily.

4. Puffing and Cooking: Rotimatic NEXT has improved Vision AI and Kneading Intelligence, ensuring even puffing and perfect cooking every time.

5. Longevity of Softness: The rotis are made by Rotimatic NEXT will stay fresh and soft after a few hours.

Rotimatic isn’t just any roti maker—it's a state-of-the-art AI and IoT-enabled kitchen appliance that combines the latest technology to make your life easier and your meals more consistent. Here’s why Rotimatic is worth the investment:

1. Advanced Technology:

Rotimatic is powered by 10 motors, 15 sensors, and 200 moving parts, all controlled by a 32-bit microprocessor. These components work seamlessly together to create dozens of perfectly cooked, soft, and puffy rotis in just a few minutes. The precision and complexity of these systems are what make Rotimatic stand out.

2. Human-Like Gestures:

Our advanced AI mimics human-like gestures while kneading the dough, ensuring that the consistency and texture of each roti are just like handmade ones. Rotimatic doesn’t just make rotis—it understands the process and adapts to create perfect results every time.

3. Time-Saving Efficiency:

With Rotimatic, you can make a perfectly round, soft, and puffed roti in just 90 seconds. Think about the time you save compared to traditional methods, where you’d be manually measuring, mixing, kneading, rolling, and cooking. The convenience and speed of Rotimatic free up your time for more important things in your day.

4. Built for Consistency and Quality:

The technology inside Rotimatic ensures that you get consistent, high-quality results every time, no matter how many rotis you make. This level of consistency—along with the convenience of a fully automated process—is what sets Rotimatic apart from traditional roti makers.

You can find demo from this: CLICK HERE

Rotimatic is currently available in 58 countries worldwide, exclusively through the official Rotimatic website: www.rotimatic.com.

To see the full list of countries where Rotimatic is available, click here:

https://support.rotimatic.com/en/articles/1664077-how-can-i-order-my-rotimatic

Rotimatic is a registered trademark of Zimplistic India Pvt. Ltd and is exclusively available through our official website: rotimatic.com.

If a third party claims to sell you a Rotimatic and presents themselves as a Zimplistic representative, these are fraudulent claims. Please contact us immediately to report the issue. We take your safety and satisfaction very seriously.

You can reach us at: support@zimplistic.com

Absolutely! Rotimatic is designed to be user-friendly and can be operated by people of all ages. Here's how it works:

1. Add the ingredients.

2. Select your preferred roti thickness and number of rotis.

3. Sit back and relax while Rotimatic takes care of the rest, serving you piping hot rotis.

For a demonstration, watch the video here:

/video/

Once you're done, cleaning is a breeze with two removable, dishwasher-safe parts.

Yes, Rotimatic is available in India exclusively through our official website. For detailed information about the product and pricing, click here: Rotimatic Next.

Yes, you can purchase Rotimatic with easy, no-cost EMI options starting at just USD 133/month!*

Our payment partners include Splitit, Klarna, and Shop Pay.

For more details, simply select the "Buy Now, Pay Later" option at checkout.

In India, zero-cost EMIs are available through the Paytm payment gateway.

* CA resident loans arranged pursuant to a California Financing Law License.

Rotimatic – the world’s first AI-powered, IoT-enabled roti maker – is perfect for anyone who:

1. Loves soft, paper-thin, and puffy rotis, chapatis, phulkas, and all kinds of flatbreads.

2. Has a busy lifestyle and needs to save time in the kitchen.

3. Enjoys exploring new technology.

With Rotimatic, you can enjoy perfectly thin, soft, and puffy rotis in just 90 seconds. Simply add the ingredients, choose your settings, press play, and let Rotimatic work its magic!

Rotimatic is available in 58 countries worldwide, exclusively through our official website. We do not authorize any third-party sellers, either online or offline, to sell Rotimatic.

You can order your Rotimatic directly from our website here: https://rotimatic.com/products/rotimatic-next.

Rotimatic rotis are just like homemade rotis—round, perfectly cooked, roasted to perfection, and puffed up every time. Think of it as your personal roti chef who delivers consistently delicious results.

But does Rotimatic make thin rotis? Absolutely! Each roti is light, thin, and airy, making it incredibly enjoyable.

Here are the five key criteria of perfect handmade rotis that every Rotimatic roti meets:

1. Every roti is puffed to perfection.

2. Every roti is thoroughly cooked.

3. Every roti is perfectly round.

4. Every roti is soft and layered.

5. Rotis are ideal for lunchboxes, staying soft and fresh for hours.

And here's the best part: Rotimatic is AI-powered, so it continuously improves based on user feedback, learning from thousands of other Rotimatics around the world.

Rotimatic Next comes with a comprehensive cleaning kit to help keep your machine in top condition. Here's the recommended cleaning routine:

+ Basic Cleaning: Perform after every use to ensure the machine stays clean and ready for the next batch of rotis.

+ Advanced Cleaning: Suggested after every 100 rotis for a deeper clean and to maintain optimal performance.

For a step-by-step guide, watch the cleaning video here:

/video/

We've eliminated traditional maintenance challenges:

+ No more water and oil tubes.

+ Simplified design reduces complex cleaning

+ Easier maintenance process compared to previous models

We provide a comprehensive troubleshooting approach:

+ Basic DIY resolution steps available

+ Recommended self-troubleshooting guide If problems persist, contact our support team for expert assistance.

Rotimatic offers a no-questions-asked 30-day trial period. If you’re not satisfied with the product during this time, you can return it for a refund.

A restocking charge of USD 199 (or equivalent in local currency) will be deducted from the amount paid for the Rotimatic units prior to processing the refund.Refunds may also be subject to additional charges like missing user installable components, etc.

Once your return request is processed, our delivery executive will pick up the Rotimatic from your doorstep. We will process your refund within 30 days of receiving the returned unit.

We’d be disappointed if Rotimatic doesn’t meet your expectations, but if you need to return it, simply contact customer support via the Rotimatic app or by emailing us at support@zimplistic.com.

Alternatively, you can cancel your order before the product is shipped. To track your order status and find out when you can cancel, visit our website.

For more details, please review our Terms of Sale, which includes information on order cancellations, modifications, and the return policy.

We offer multiple support channels to assist you:

+ 24/7 live chat via the Rotimatic mobile app

+ Email support: support@zimplistic.com

+ Comprehensive online resources and user manual

As an IoT-enabled device, Rotimatic allows our support team to remotely connect to your machine, troubleshoot, and send software fixes via the cloud.

If you encounter any hardware issues within the warranty period, we’ll either repair or replace your unit free of charge, so you never have to miss out on fresh, hot rotis!

Like all machines, Rotimatic may occasionally need support. Our tech support team can troubleshoot issues in real-time, thanks to the IoT-enabled features of your device.

IoT (Internet of Things) allows us to securely connect to your Rotimatic remotely. We can run diagnostics, detect potential glitches, and even fix them—all without you needing to be present or have a technician physically visit your home.

Additionally, we’re always improving our software and rolling out lifetime software updates, which include bug fixes, new features, and even new recipes to enhance your Rotimatic experience.

Rotimatic Next comes with lifetime software updates that:

  + Fix potential bugs

  + Introduce new features

  + Add new recipes

  + Continuously improve your roti-making experience

These updates are automatically delivered through your machine’s WiFi connection, ensuring your Rotimatic stays up to date with the latest enhancements.

Rotimatic Nutri Mixes are sachets containing 100% natural powders made from nutrient-rich ingredients like spirulina, spinach, beetroot, rice bran, and a blend of healthy herbs and spices. Simply add these sachets to the flour used in your Rotimatic to boost the nutrition of your rotis.

There are four specially formulated mixes, each designed with unique ingredients to address specific nutritional needs. For example:

  + Iron Woman Mix:  A nutrient-packed blend rich in iron, tailored to support women’s health and boost their iron intake.

  + Growing Superheroes Mix: A specially crafted mix for young children, providing essential nutrients to help with their growth and development.

Each mix is carefully designed to cater to different dietary requirements, ensuring everyone gets the nutrition they need in their rotis.

These Nutri Mixes come in dry powder form and should be added to the flour you use in your Rotimatic. Simply mix one part of the Nutri Mix with five parts of your preferred flour. Stir well and then add the mixture to the flour container in your Rotimatic for a nutritious boost to your rotis.

Each TheGoodRoti Nutri Mix sachet weighs 45 grams and can be used to make up to 12-15 rotis. The pack contains 10 sachets, offering a generous supply for nutritious rotis.

TheGoodRoti Nutri Mixes are made from real, nutrient-rich ingredients that provide essential nutritional benefits. Adding these mixes to your food helps fill the nutritional gaps that might be missing in your family's diet due to today's fast-paced lifestyle.

Yes, the "Sweet People" Nutri Mix is specifically designed for people with diabetes. This mix is a blend of oats, psyllium husk, methi, curry, and coriander powder, making it a low GI (Glycemic Index) option. It releases sugar slowly into the body, helping maintain stable blood sugar levels.

Rotimatic Next offers unmatched versatility when it comes to flour compatibility. You can use:

  + Traditional wheat flour and multigrain flour

  +  Gluten-free options, including almond flour, sorghum flour, and brown rice flour

The machine automatically adjusts its settings for each flour type to ensure optimal results every time.

Yes, absolutely! Rotimatic Next is specially designed to work with a variety of gluten-free flours, including almond flour, sorghum flour, and brown rice flour, making it an ideal choice for those with gluten sensitivities or specific dietary preferences.

Rotimatic Next lets you create a wide range of delicious recipes with ease, including:

  + Gluten-free rotis

  + Parathas

  + Purís

  + Pizzas

  + Millet flatbreads

  + Tortillas

  + And more!

Enjoy versatile cooking at the touch of a button.

Rotimatic Next can prepare a hot, fresh, and puffy roti in just 90 seconds. The only thing to note is that it needs about 6 minutes to warm up before it starts making rotis.

The best part? You don't need to stand by the machine while it's working its magic! There’s no limit to the number of rotis it can make in a row.

Just remember to top up the ingredients after every 12-14 rotis. Don't worry—Rotimatic Next will alert you when it’s low on ingredients, so you can keep making as many rotis as you like!

The Rotimatic Next is designed to deliver delicious, puffed rotis to users around the world.

Here are the voltage specifications for key regions:

  + 110 - 120V (Canada, USA)

  + 220V (Global)

For more details on product specifications and usage, click here.

All Rotimatics purchased from our official website come with a 1-year warranty starting from the delivery date, along with unlimited software updates for life.

Through accelerated life testing, the machine has successfully made around 16,000 rotis, which is roughly equivalent to 5 years of use.*

Yes, it absolutely is! Think of the extended warranty as insurance for your machine. It covers most common hardware issues, helping you avoid unexpected repair or replacement costs, as well as shipping fees.

Your Rotimatic is secured with a free one-year manufacturer's warranty, to ensure your peace of mind while you use the device.

We also offer convenient extension plans for our warranty services, allowing you to enjoy the benefits of the machine with continued coverage beyond the initial period. The pricing for the same is as follows -

	Year 1	Year 2	Year 3
Rotimatic Warranty Extension	USD 199	USD 299	USD 399

For more information on our warranty services, click here.

If you’re buying a Rotimatic, please add the extended warranty at the time of purchase

If you’re an existing customer and your machine is within the warranty period, you can buy an extended warranty on the warranty page.

You need your Rotimatic machine number or the email you used for the purchase. Enter the machine number/email at the top of the page where it says ‘Check Your Rotimatic Warranty Status’ and hit the ‘Check Warranty Status’ button.

The page will show your machine’s warranty information and available extended warranty options which you can add to the cart and then checkout.

Yes, you can buy an extended warranty within the warranty period on the warranty page. Start by checking the warranty status of your machine. Enter the machine number or the email address used for the purchase at the top of the page where it says ‘Check Your Rotimatic Warranty Status’ and hit the ‘Check Warranty Status’ button.

The results will show you the status of your existing warranty and also show the extended warranty options available, which you can add to your cart and proceed to checkout. Please note that you can buy a plan only once so we suggest that you buy the maximum coverage possible.

To check the warranty status of your machine, you need the Rotimatic machine number (On the label at the back of the machine) or the email that you used to make the purchase. Go to the warranty page and enter the machine number at the top of the page where it says ‘Check Your Rotimatic Warranty Status’ and hit ‘Check Warranty Status’ button.

Extend provides our warranty hardware coverage in the United States, while Rotimatic Care+ covers the rest of the world. Both plans offer similar coverage, ensuring that your machine is well-protected.

No, the Rotimatic warranty is non-transferable and is only valid for the specific machine it has been assigned to.

Rotimatic's exact dimensions are 40 cm (width) x 40 cm (length) x 32 cm (height), which is approximately the size of a medium-sized microwave. It weighs about 20 kgs.

The Rotimatic is designed to serve delicious, puffed rotis to users across the globe.

Here are the voltage specifications for key regions:

  + 110V (Canada, USA)

  +  220V (Global)

For more information on the product specs and usage, click here.

A small touch of care from your side guarantees that your Rotimatic will keep delighting you with delicious rotis for years to come!

Here’s an easy daily cleaning routine that takes less than 5 minutes and keeps your Rotimatic clean and ready every day.

(P.S. - Yes, Rotimatic parts are dishwasher safe!)

[https://youtu.be/JFHB9MntoUI]

Pro tip:

We also offer a handy 3-minute weekly cleaning routine, designed to give your Rotimatic a thorough cleanse and ensure its long-lasting performance.

[https://youtu.be/M2ukYPCJb8o]

A remanufactured Rotimatic is a refurbished version of the original machine that has been carefully inspected, repaired, and updated. To ensure optimal performance, all critical components—such as motors, sensors, and internal parts—are replaced with new ones, while the outer shell is recycled to minimize the environmental impact and reduce the overall carbon footprint.

So, Rotimatic Remanufactured vs. New - what else is different?

While there might not be great changes in build quality and robustness, the real difference is that remanufactured Rotimatics are as good as new at a significantly lower cost.