Rotimatic Care

Rotimatic comes with a one-year warranty on every purchase.
Enjoy Rotimatic Care for longer by extending your coverage further for up to 2 years to continue receiving hardware and software support from the experts.

Hardware coverage

Rotimatic Care covers repairs and replacement for all hardware defects.
No restriction on the number of times a unit will be serviced.
Only accessories (flour, water and oil storage containers, cleaning parts
kneading parts and power chord) not covered under warranty.

Remote troubleshooting

Swift troubleshooting of software issues via Cloud, almost instantly.
24 X 7 priority tech support, including video call via Rotimatic App.
Speak to an expert with a call-back request.

Service at your door step

Get all your questions answered, all your repairs fixed in the comfort of your home.
Free pickup and delivery, never an extra dollar for shipping, labour or any advanced support.

FAQs

What does the warranty cover?

Rotimatic warranty covers all software and hardware defects, valid in the original country of delivery. The Company shall bear all costs incurred to repair or replace a defective unit, including shipping fee.

When can I purchase an extended warranty?

Every Rotimatic comes with a 1-year local limited warranty. You can purchase an extended warranty anytime before your current warranty expires. Check your current warranty status by logging to My Account, or simply enter the machine number above.

My Rotimatic was replaced, how does it affect warranty?

In case of machine replacement, warranty still starts from the date your original Rotimatic was delivered at your doorstep.

How long can I extend the warranty to?

Including the 1-year warranty every Rotimatic comes with, you can extend your coverage to up to a maximum of 3 years from the date of delivery of your original Rotimatic.

My current warranty has expired. Can I still purchase the extended warranty?

Only units with a valid existing warranty are eligible for extended warranty.

Have more questions?

Ask us directly through Live chat